+380 93 010 11 23 0 800 300 545
+380 93 010 11 23 0 800 300 545
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  • Customs clearance

Customs
clearance

Навігація:
Customs clearance

About the service

Customs clearance is one of the most important aspects of international transportation, ensuring the legality of the import and export of goods. Without proper customs control, shipments may be delayed and the owner may incur additional costs.

This procedure involves checking goods, calculating customs duties, filling out declarations, and complying with all the requirements of the destination country’s legislation. For individuals, this means receiving orders quickly and without unnecessary problems, and for businesses, it means uninterrupted international trade.

At the same time, customs regulations for legal entities and private clients can vary significantly, from document requirements to the specifics of calculating taxes and fees. It is important to take these nuances into account in order to avoid mistakes and delays.

Postex Service offers comprehensive customs services for individuals and legal entities. We undertake all matters related to documents, permits, and inspections, helping you to pass customs control quickly and safely.

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3. The following services are available to you:

Postex express

For urgent shipments, use our express delivery options — fast and reliable in over 220 countries and territories

Postex International Priority

For urgent shipments, use our express delivery options — fast and reliable in over 220 countries and territories

4. To receive customized rates, let us contact you

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Frequently asked questions

What documents are required from an individual to complete the shipment?

To send a shipment from an individual, please provide the following documents:

  • A copy of your passport – to confirm the identity of the sender.
  • Customs declaration – in cases where the parcel is subject to customs clearance. Our specialists are ready to assist with the preparation and completion of the declaration.
  • Confirmation of the cost of the goods – this can be a receipt or a link to a website indicating the cost of the goods (if possible).

We are ready to advise you at every stage of preparing documents for travel abroad.

What documents are required from a legal entity to send a parcel?

To send a shipment from a legal entity, please provide the following documents:

  • Invoice or pro forma invoice – a document confirming the value of goods. If necessary, our specialists will help you fill it out.
  • A packing list is a list of goods with a description of the contents of the shipment. We are also ready to help you fill it out.
  • Additional documents (if required by the nature of the cargo) – these may include certificates of conformity, permits, conclusions, or other confirmations that are required for specific goods.

For legal entities, the rules for completing documents depend on the cost of shipment:

  • If the value is less than €1,000, after consultation with currency control, it is possible to register the shipment upon request with the company’s stamp and signature.
  • If the value exceeds €1,000, an export declaration must be completed. You can use our customs broker services and assistance in preparing the necessary documents.

How does customs clearance work in Ukraine?

The customs clearance process in Ukraine will depend on the price of the parcel:

  • Up to €150 – no taxes or duties will be charged.
  • Over €150 – taxes and duties are charged, the amount of which depends on the specifics of the parcel.

Important: Customs has the right to verify the declared value of the parcel. Additional documentation may be required to confirm the price.

How does customs clearance work in other countries?

Customs clearance abroad is influenced by the customs regulations of the specific country:

  • EU countries: regardless of the cost of the parcel, taxes are charged. 
  • The United Kingdom: taxation of goods worth more than €135.
  • USA: goods worth up to USD 800 are not subject to taxes and duties. Above this limit, charges are applied depending on the type of parcel.

How is the weight of a shipment calculated?

There are two main methods for calculating the weight of a shipment:

  1. Actual weight – direct weighing of the parcel on scales.
  2. Volume weight – calculated using the formula:Volume weight=Length (cm) × Width (cm) × Height (cm)÷5000​
  3. If the cargo is oversized or non-standard, the following formula may also be used: LDM=Length (m) × Width (m)÷2,4​

We are always ready to help you choose the best payment method for your shipment.

How can I find out the location of my parcel in real time?

The tracking number found on your invoice will help you with this. Then go to the “Track” section on our website and enter this tracking number. Our tracking system will show the location of the shipment, the latest updates, and the estimated delivery time.

Do you have any questions?

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